How to Properly Dispose of Computers

March 4th, 2019

Even if it has been a long while since you’ve purchased your new computer, there’s a good chance that your old computer is still hanging around. Filling up closets or just sitting on a shelf in the garage, old computers are some of the most notorious squatters in your home. Still, there’s a certain complexity comes with getting rid of the darn things. Not only are they loaded with hazardous or valuable materials, they may also contain sensitive information. In this piece, we’re going to look at how to responsibly say goodbye to your old computers and mobile devices.

Back Up Your Data

If your computer still boots up, hop on and take a look around for sensitive contents. If the computer connects to the internet, you will probably be able to back up your files to an offline service such as Dropbox, Google Drive, or Microsoft OneDrive. If the computer is not able to connect to the internet, you may need to use a physical external hard drive to remove important documents. Some higher capacity flash drives may actually be able to help if you don’t have much to offload. Price out the options. Sidenote: Backing up your data on a regular basis is a good idea regardless of whether or not you plan to dispose of a computer or other device.

How To Get Rid of Sensitive Information

One of the scary aspects of selling, giving away, or even trashing an old computer is someone accessing personal information you thought you got rid of. Let’s walk through how to make sure your documents are safe.

Sign Off & Deauthorize Everything

Just like you’d close the windows before you move out of a house, make sure that nothing else can access your data by signing out/off and deauthorizing any installed products. Make certain that you’re signed out of every program and that the device is deauthorized for any software product or service. Completely delete your browser history and downloaded files. Leaving even one application connected to an outside service on your computer can expose other sensitive data to whomever else comes across your computer after it’s out of your hands.

Do a “Wipe” of Your Hard Drive

You may think you’re in the clear by simply deleting sensitive files after they have been exported. Sadly, the contents of those files may still be hiding in your hard drive. In order to truly wipe your hard drive, you will more than likely need to use an external wiping program to make sure that your digital files are “shredded.” If you plan on disposing of your computer and want to make absolutely sure that no one will be able to access any sensitive data, some have recommended physically destroying the hard drive. This can be done by removing it and either smashing the plates inside the hard drive with a hammer or drilling a hole through the plates. Because of safety concerns, we don’t recommend physically destroying your hard drive.

Never Throw a Computer In the Trash

Even though the title of the article contains the word “dispose”, this does not mean you’re throwing anything in the trash. Computers, mobile devices, and most other electronics should never just be thrown out with household trash. The first reason is due to the environment. Some of these devices contain materials that may be hazardous to the environment such as lead or mercury. The second reason is because of how recyclable these devices are. Almost every ounce of these devices can be recycled. Many of these computers and devices even contain gold.

Ask About Trade-Ins or Recycle

Wherever you’re purchasing your new computer, ask them if they take older computers in on trade. You may find that your old computer may actually even shave off some of the cost off of your new computer. Even if they won’t take the computer in on trade, many computer sales companies or other electronics stores will accept computers for recycling.


Still Not Sure? Bring Your Computer To Geek Rescue

If you don’t feel comfortable about disposing of your computer properly, whether you don’t think you could adequately wipe the hard drive or properly recycle it, bring it to the computer specialists at Geek Rescue. At Geek Rescue, we can lay your computer rest in the safest way possible. If you’re not sure whether or not to get rid of your computer, we can see if there’s anything that can be done to save it.

4 Helpful File Naming Tips You’ll Want To Adapt

February 4th, 2019

If you’ve ever been tasked with finding a specific file from a long time ago, you know how much of a needle in a haystack the entire process can be. In order to make the process a walk in the park, we’re going to take a look at some file naming protocols you’ll want to adapt.

1. No More “Final Version” Names On Files

Everyone knows that when you put “final version” in the title of a file, you’re just asking for requested revisions. Not only is Murphy’s Law one reason to get out of the habit of doing this, but identifying the actual final copy of a file will be nearly impossible. In order to make life easier for you and everyone who may want to find this file in the future, consider a four-digit numbering system for numbering file versions. An example of this is to start with “0000”, “0001”, “0002”. These versions should give you enough room to add plenty of revisions (up to 9,999 to be exact) before you’ll have to worry about how to add a new digit to your file naming protocol. If you think you’ll have over 9,999 versions of one file, add another “0” in the beginning…and we’ll be praying for you.

2. Lose The Special Characters

We’ve all seen some file names that have more special characters than a Wes Anderson movie. The issue with using special characters is that they don’t always play nicely with all systems. Another issue can be confusion over what symbol you’re actually looking for when it comes to searching for a specific file. Keep it simple when needing to divide information by using camel case (ItLooksLikeThis), underscores (_) or dashes (-). Because you probably don’t need a “~” anyway.

3. Claim Your Files

When sharing a file for use on a certain project, it can be handy include who created the file or who last altered it in the file name. You can do this by including the person’s full name (not as widely recommended) or by including their initials. This handy for questions about how a specific file was written or built and can be a great way to figure out who broke it so you can fix it again. C’mon, be honest — it was you, wasn’t it?

4. Simplify The Dating Process…For Your Files, That Is

Nobody said that dating was easy. You have to make things look nice, tidy, and be upfront with all of your information. Oh, wait, we’re talking about dating files? Well, the same rules apply. In order to list the important information right off the bat, adding the date to your file names is a great habit to adopt. However, without using special characters that some programs may not like, how does one do this? Using a simple year-month-day format in the form of YYYYMMDD, it couldn’t be easier. If you’re still confused, the date of the writing of this article is February 4th, 2019. If I wanted to add the date to this Word document, it would be 20190204. Easy peasy, lemon squeezy.


Has your hard drive fizzled out? Are you having trouble finding important files on your PC? Don’t worry — your friends at Geeks To The Rescue are here to help. Find out how we can help today.

The Importance of Company-Wide Data Security Protocol

January 3rd, 2019

These days, it feels like anyone can start a small business. While is tremendously exciting, it’s important to remember that every business handles sensitive information that should be protected. In this piece, we’re going to look at a handful of techniques that can help increase the cybersecurity of any small business.

Create a Culture of Security

We live in a fast-paced world and some concepts can slip our minds. It’s for this reason that cybersecurity should be emphasized from the top of the company on down. Before sensitive information is shared among staff members and clients, encourage staff to ask them the following questions:

  • Is this data being shared responsibly?
  • Who else could possibly access this data?
  • What can I do to ensure that this data doesn’t fall into the wrong hands?

Make Sure All Hardware and Software Is Secure

This digital age has made work flexible with team members able to work from practically anywhere on any device. In order to keep your organization’s data secure, it is important to make sure that all of your team members’ devices and software systems are secure with the latest software updates. Most reputable software providers are as diligent about cybersecurity as your business as you are — making many advanced security features built into their systems. While this is the case, it is still important to double-check what security is built into any company operating systems.

Set Organization-Wide Cybersecurity Standards

Just like a chain is only as strong as its weakest link, cybersecurity measures should be stressed at every level of an organization. Because mobile devices and laptops run the risk of being stolen more than systems back at the office, it is important to have cybersecurity standards in place to guard devices that can access sensitive information. Even desktop computers, if left with weak password protection, can prove to be vulnerable to attack by the wrong people in the office. Organization-wide security protocols go a long way to risk information falling into the wrong hands.

Have a Secure Data Backup System In Place

As many small businesses specialize in data by means of creating digital products or by manipulating digital information, an organization with no security data backup system can take a huge hit if data is lost. Whether the business technology is damaged, lost, stolen, or mishandled, a big enough loss of data can mean a huge loss of revenue — a loss from which many small businesses may not be able to recover. Having an automated system that makes a secure backup of company data ensures that sensitive or costly data can be recovered in the event of a data loss.


For help making your small business’ data more secure, consult your friends at Geek Rescue for assistance. 

Mac Keyboard Shortcuts You Need to Know

June 8th, 2018

hot keys

Apple put a lot of thought into making their products easy to use. Some of this is obvious, like the way macs can boot up straight out of the box, but other ways take some insider know how. Keyboard shortcuts are a great way to get stuff done faster and easier. Just by pressing a combination of keys, you can do things that normally need a mouse, trackpad, or another input device. Here’s a quick list of the shortcuts (sometimes called hot keys) we think are the most helpful.

  • Command-C – Copy the selected item to the Clipboard. This also works for files in the Finder.
  • Command-V – Paste the contents of the Clipboard into the current document or app. This also works for files in the Finder.
  • Command-Z – Undo the previous command. You can then press Command-Shift-Z to Redo, reversing the undo command. In some apps, you can undo and redo multiple commands.
  • Command-A – Select All items.
  • Command-F – Find items in a document or open a Find window.
  • Command-M – Minimize the front window to the Dock. To minimize all windows of the front app, press Command-Option-M.
  • Command-N – New: Open a new document or window.
  • Command-O – Open the selected item, or open a dialog to select a file to open.
  • Command-P – Print the current document.
  • Command-S – Save the current document.
  • Command-Q – Quit the app.
  • Command-Spacebar – Spotlight: Show or hide the Spotlight search field. To perform a Spotlight search from a Finder window, press Command–Option–Spacebar. If you use multiple input sources to type in different languages, these shortcuts change input sources instead of showing Spotlight.
  • Command-Tab – Switch apps: Switch to the next most recently used app among your open apps.

There are more shortcuts you can use within specific applications, so be sure to check for those. If you feel like the combination of keys could be more ergonomic, you can change the command combination in settings. Open system preferences, click keyboard, click shortcuts, find the command you want to change, and click on the key combination set to input the new combination.

How to Know if You Have a Computer Virus

May 23rd, 2018

computer virus

Computer viruses and malicious software (malware) can delete files, steal personal information, and wreak havoc on a hard drive. Worst of all, it’s not always obvious that you have a computer virus. To help you know when your computer has been infected, here are five telltale signs your computer has a virus.

Pop-ups

If you’re dealing with constant pop-ups, make sure you don’t click on any of them, even if they claim to be there to delete the virus. This may be a form of rogueware posing as a solution, when it’s really just there to get you to pay for a service that will never happen.

Overactive Hard Drive

When hard drives are working, they often make an audible spinning sound. Hard drives that continually make this sound, even when you’re not using the computer, may be infected.

No Storage Space

While we’re on the subject of hard drives, if you notice your hard drive suddenly has no room to work it might be a sign of a virus. Often viruses will take up a ton of hard drive space when they get their teeth into a computer.

Hijacked Email

This one might be obvious, but people in your contact book getting emails from you that you didn’t write is a sign you may have a virus. It could also mean your email has been hacked, which is a little easier to fix. If the entire computer is hacked, anti-virus software will be needed. If it’s the email account that’s been hacked, you might just need to change your password.

Constant Crashing

When programs or the entire computer keep crashing for no reason, a virus may be to blame. Check for error messages and if the message seems peculiar or you keep getting the same message, your computer may have a virus.

 

Viruses can be hard to deal with, but Geek Rescue makes it easy. You can drop your computer off at our shop or we can come to you and get rid of any virus that’s giving you trouble. Call us today to see how we can help.

RAM vs Storage

April 9th, 2018

ram vs storage

The terms RAM, storage, hard drive space, memory, and disc space all get used interchangeably, but they actually have different meanings and affect your computer’s performance in different ways. To set the record straight, here’s a quick definition guide on RAM vs storage.

RAM

Short for random access memory, RAM is a measure of how much work your computer can handle in a given time. Let’s say your computer has 16GBs of ram, or memory, available. Every time you open an application, like Word, or use an internet browser you’ll be using a certain amount of your 16GBs of RAM. If you run too many applications that take up too much RAM, your computer will run slow and may even crash.

The amount of RAM used will vary from application to application. Your standard Microsoft Office applications don’t require much RAM to function, while applications for photo and video editing can eat up a lot of RAM. It’s important to remember that RAM only affects how much work your computer can do, not how much it can store.

Storage

Your hard drive is where files and data are stored long term. Every time you hit save on a Word doc or spreadsheet, it gets saved on your hard drive. Think of it as a filing cabinet in an office. Once the files are in the cabinet, no work will happen and the files won’t be changed. They’re just stored there until you need to work on them again. This means the amount of storage or hard drive space won’t have a huge impact on how fast your computer will run, unless it’s just really pushed to the storage limits.

To sum it up, when you’re typing a Word doc, it uses RAM. When you hit save, it’s stored on the hard drive. If you want to increase your computer’s speed and be able to work on more applications at the same time, upgrading your RAM will be your best bet.

If you have more questions about how to improve the performance of your computer call Geek Rescue today.

Make Your Laptop Battery Last Longer

March 8th, 2018

laptop battery

Working off a laptop gives you the freedom to work from anywhere, as long as you can find an outlet. If you find yourself in a spot with no plugins, you’ll have to survive off whatever your battery has left in the tank. Next time you find yourself in this position, do this to squeeze the most juice out of your laptop’s battery.

Power Saving Mode– Most laptops will come with a battery saving option in the settings menu that is designed to conserve your battery life.

Hit the Lights– While you’re in the settings menu, turn off the backlight on your keyboard. Unless you’re working in a dark room, you don’t need your keyboard to light up and these lights can drain your battery fast.

Close Applications– Having multiple applications and programs running can zap the life out of your battery. If you’re not using it, make sure it’s not running.

A Little TLC- Laptops with removable batteries have the potential for damaged or dirty battery contacts, which can disrupt the flow of power. Make sure battery contacts are clean and in good condition.

How to Get Your Computer to Run Faster

February 19th, 2018

Tulsa computer repair

When it comes to using computers, we all have a need for speed. Working on a slow computer is a fast way to get frustrated. If you’re looking to push the pedal to the metal with your computer, here are three ways to make your computer run faster.

Uninstall Unused Programs– Computers come equipped with a laundry list of programs you’ll never use, and these programs can dominate your hard drive space. Pull up your control panel and uninstall programs you’re not using to free up space and speed.

Disable Start Up Programs– It’s common for a few programs to automatically open when you hit the on button and then run in the background. Disabling this feature will conserve processing power and only use it when you actually use the programs.

Defrag and Clean Your Disk– As you use your computer it creates a lot of temporary files that can be stored somewhat haphazardly. Defragging your hard drive and running a disk clean up will give your computer a chance to sort through the mess, delete unnecessary temporary files, and reorganize how it stores files for optimum speed.

For more tech tips, contact Geek Rescue for all your Tulsa computer repair need.

Laptop or Tablet?

January 3rd, 2018

tablet

Tablets have come a long way since the first iPad. These days tablets are high-powered computing machines that can rival laptops in a lot of respects. Tablets and laptops used to serve two very distinct and separate purposes, but now the lines are getting blurry. Some consumers are throwing caution to the wind and ditching laptops for tablets. This might work for some, but it’s not the right call for everyone. If you’re trying to decide between getting a laptop or a tablet, use the following criteria.

Typing

One obvious disadvantage of tablets is that most don’t come with keyboards, which means you’ll be typing on a touchscreen. You’ll want to get a laptop or at least a tablet with a keyboard input if you plan on doing lots of typing.

Size and Weight

If you prefer to travel light, tablets are for you. A laptop will almost always be bigger and heavier than any tablet. Some tablets can weigh as little as two pounds and are ultra-thin, making them ideal for a user on the go.

Battery Life

Surprisingly, tablets tend to have a better battery life than laptops. In fact, most of the space inside tablets is taken up by the battery. Tablets are made to run super efficiently and avoid power-sucking software. This design philosophy helps tablets run much longer than laptops filled with heavy applications.

Software

 

Although tablets are getting more popular, there’s still quite a bit of software that won’t run on tablets. It’s a good idea to make a list of all the must-have software applications you need before you opt for the tablet. Make sure everything on this list will run on the tablet you’re looking at.

Performance

You probably won’t notice a difference between the two if you’re just surfing the web, writing documents, and answering emails. However, if you’re running robust applications for graphics work or video editing, tablets can rarely compete with a laptop. In most cases, a laptop will have more processing power than the average tablet.

 

 

 

 

3 Kinds of Data Backup

December 18th, 2017

data backup

A data loss can happen at any time for any reason. Spilling your coffee on the CPU, dropping your laptop, accidentally deleting files, or even a virus from a cyber-attacker. Whatever the reason may be, you need to have a backup ready to go. There are three basic ways you can safely backup your data: clone, external, and cloud.

Clone Backup

Sometimes called a bootable backup, a clone doesn’t just copy all your files, it also copies the software on your hard drive. This method requires some sort of external hard drive and some special software. As the name implies, it’s basically an exact clone of the hard drive in your computer. This is helpful because if you experience a total data loss or lose the entire computer, you can just plug in your clone and keep working without interruption. This is not to say a clone is as good as a regular hard drive. You’ll need to eventually transfer all the data back on to the hard drive to have the speed and functionality you need to work efficiently.

External Backup

Similar to a clone, an external backup stores your data on a secondary hard drive and requires you to manually back up your data. Unlike a clone, a simple external backup doesn’t use any software to capture your entire hard drive with all the software and files. Instead, it just stores the files you select to backup. Meaning you can store a Photoshop file on the external drive, but you wouldn’t be able to open the file unless the computer you’re plugged into has the Photoshop software. An external backup is only intended to be a safety deposit box for Word documents, photos, and other important files.

Cloud Backup

The best option of the three, doesn’t require you to buy any extra hardware or do manual backups. Opting for a cloud backup only requires you to set up an account with the provider and install the software. From there, the software will automatically backup a snapshot of your hard drive, including software and files, without you having to do anything. Best of all, since all your data is being backed up to a secure data center via the cloud, you won’t have to worry about losing or damaging an external hard drive. A good service provider for cloud backup is Back Blaze.

If you need help setting up a backup for your computer, come by Geek Rescue today.